In This Article
With so many predatory fintech apps targeting gig workers, it's smart to do your research before connecting your bank account. We investigated Ualett thoroughly — here's what we found.
1. Is Ualett a Real Company?
Yes. Ualett is operated by Cabicash Solutions Inc., a registered Delaware corporation founded in 2018. The company is headquartered at 1201 N. Orange Street, Suite 600, Wilmington, Delaware 19801. You can verify this through Delaware's Division of Corporations public records.
It has been operating continuously since 2018 — over 7 years — and has grown from a small startup to serving 560,000+ users across 49 US states. The company's longevity and scale are strong indicators of legitimacy.
2. BBB Rating & Complaints
The company holds an A rating with the Better Business Bureau (BBB). The BBB page shows fewer than 10 complaints filed in the past 3 years — exceptionally low for a company serving over half a million customers. All complaints reviewed were resolved by the company.
An A BBB rating indicates consistent responsiveness to customer concerns and good business practices. It does not mean zero problems exist, but it does mean the company takes complaints seriously.
3. Trustpilot: Over 6,500 Verified Reviews
The service has collected over 6,500 verified reviews on Trustpilot, maintaining an overall rating of 4.9/5 stars. This is a significant volume of verified feedback from real users.
Positive themes across reviews include: fast funding, helpful customer service, easy approval process, and higher advance amounts than competing apps. Negative reviews primarily mention: fees being high, some digital banks not working, and occasional app glitches.
The overall sentiment is strongly positive — particularly notable because unhappy customers are statistically more likely to leave reviews than satisfied ones.
4. $150 Million in Institutional Funding
In 2025, the company secured a $150 million debt facility from Thiele Capital Management to fund continued growth. This level of institutional investment is a strong legitimacy signal — sophisticated institutional investors conduct extensive due diligence before committing capital at this scale.
This also means the company has sufficient capital to fund customer advances reliably, reducing the risk of delays or funding issues.
5. Legitimate Risks to Understand
Saying the service is legitimate doesn't mean it's risk-free. Here are real risks every applicant should understand:
- High cost: The 21–24% factor fee is expensive. On a $1,000 advance at 22%, you pay $220 in fees over 8–10 weeks. This is justified only when you genuinely need the money and have no cheaper alternative.
- Weekly deductions: Automatic weekly ACH deductions require you to maintain adequate bank balance. Running low during a slow gig week could cause issues.
- No early repayment savings: Unlike Giggle Finance, Ualett's factor fee is the same whether you pay off in week 2 or week 10.
- App glitches: Multiple reviewers report occasional technical issues with the Ualett app. These appear to be improving but exist.